Jan's Tech Blog

where technologies are annotated

MSN:

近日在Scrobleizer: Microsoft Geek Blogger中閱讀到他遇上MSN Messenger Contact List Limit的問題。當他的MSN Contact List的人多達150時,MSN就不客許你再加入新的Contact,除非你先刪除一些Contact。

其實近日筆者有朋友同樣遇到這問題。於是我便send email到MSN,問他們有何方法解決。最後筆者得到的答案,完全不能令人滿意:


Hello Jansen,

Thank you for writing to MSN Messenger.

First of all, I sincerely apologize for the delay in answering your e-mail. We normally respond within 24 hours. However, we have received an unusually large number of messages recently. We appreciate your patience as we handle every customer request as quickly as possible.

You mentioned that your friend has received the message ‘your contact list is full, try to delete some contacts’ on MSN Messenger.

I know how inconvenient this can be. Please accept my apologies.

Based on the result of our investigation, your friend is encountering this error because your friend have reached the Contact List limit in his/her account.

To help your friend resolve the issue, I suggest your friend to delete some contacts from the list before adding new contacts on MSN Messenger.

To help your friend delete contacts, simply follow these steps:
1. In the main MSN Messenger window, right-click a contact name, and then click Delete Contact. A block contact dialog box appears.
2. To prevent this person from seeing your online status and sending you messages, select I also want to block this person.
3. Click Yes.

To help your friend add contacts, simply follow these steps:
1. In the main MSN Messenger window, click the Contacts menu, and then click Add a contact.
–or–
In the main MSN Messenger window, under I want to, click Add a Contact.
2. Follow the instructions on the screen.

Jansen, you are valuable at MSN, should you have other concerns, please do not hesitate to write back or you may opt to use our on-line help located at: http://messenger.msn.com/help.

Sincerely,

Khitz
MSN Messenger Support

這麼長篇大論,那麼你倒不如說沒有辦法解決,為何要寫這麼多,浪費我時間去閱讀呢?