Jan's Tech Blog

where technologies are annotated

如何收到負評而不失霸氣?每個負評罰款US$500

在Business Insider讀到一宗關於霸氣酒店Union Street Guest House的新聞「Hotel Fines Brides $500 For Every Negative Yelp Review Their Wedding Guests Leave」。

這家酒店發現有些客戶會選擇在別處舉行婚禮,然後再訂他們的地方讓賓客入住。可是因為各種的原因,他們在Yelp得到很多一星負評。而這家酒店處理一星負評確有一手。他們如果發現一對新人的朋友在任何社交網站留負評,就會向新人收取US$500「罰款」。而如果對方可以成功勸導朋友剷走負評,就可以退還這罰款。

Business Insider早前在他們的網站Copy & Paste了他們的罰款細則,但現在這細則已經不見了:

Please know that despite the fact that wedding couples love Hudson and our inn, your friends and families may not.

If you have booked the Inn for a wedding or other type of event anywhere in the region and given us a deposit of any kind for guests to stay at USGH there will be a $500 fine that will be deducted from your deposit for every negative review of USGH placed on any internet site by anyone in your party and/or attending your wedding or event. If you stay here to attend a wedding anywhere in the area and leave us a negative review on any internet site you agree to a $500 fine for each negative review.

取而代之的,就是以下的指引

Please know that despite the fact that wedding couples love Hudson and our Inn, your friends and families may not. This is due to the fact that your guests may not understand what we offer – therefore we expect you to explain that to them. USGH & Hudson are historic. The buildings here are old (but restored). Our bathrooms and kitchens are designed to look old in an artistic “vintage” way. Our furniture is mostly hip, period furniture that you would see in many design magazines. (although comfortable and functional – obviously all beds are brand new) If your guests are looking for a Marriott type hotel they may not like it here.

這幾天網上傳媒不斷為他們「推廣」這個「賺錢方案」,於是乎不單只在他們的Yelp滿載一星,而就連他們的Facebook Page也是一星,而且負評滿瀉,甚至布人用WayBack Machine找回他們刪除了的US$500罰款細則

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